Terms of Service

OVERVIEW

This website is operated by The Perfume Treasury. Throughout the site, the terms “we”, “us” and “our” refer to The Perfume Treasury offers this website, including all information, tools, and services available from this site you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy

SECTION 11 - ERRORS, INACCURACIES AND OMISSION

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall glossy tiles , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless glossy tiles and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - DEFECTIVE PRODUCTS

If you purchase one of our goods and the bottle is defective. We will only be able to provide a refund or exchange upon receipt of evidence of purchase and inspection of the item in question to determine its eligibility for a refund or exchange.

SECTION 21 - DELIVERY

We deliver anywhere in the United Kingdom, including Northern Ireland, the Highlands, Scottish islands, the Isle of Man, and the Scilly Isles. Spray perfumes are not available for international shipping for the EU please contact us before placing an order, since not all items may be shipped beyond the EU. We are NOT responsible for paying Customs Charges and any fees once the initial package has been shipped internationally. This is the buyer's obligation, as different nations have different rules and regulations that they must adhere to.

Monday through Friday, between 7.30 am and 5.30 pm, per your delivery instructions. If you are not there, the driver will attempt to contact you, and if three delivery attempts are unsuccessful, the item will be returned to us, and you will be responsible for paying any additional shipping costs to have it redelivered to your address. For shipments of perfume Oils, the driver will leave a red "We Miss You" card, and it is the customer's responsibility to retrieve the goods from the designated spot.

SECTION 22 - DELIVERY TIMES

All products displayed on the website are subject to availability; if they become unavailable after an order has been placed, you will be notified via email or phone as soon as your purchase is processed by a member of our team. We will make every effort to provide alternatives.

Products ordered on the website before 9am Monday through Friday will be delivered within three to 5 working days if the recipient's address is in the United Kingdom, and within 10 to 20 for the EU and United States. We will only be able to provide a refund or exchange upon receipt of evidence of purchase and inspection of the item in question to determine its eligibility for a refund or exchange. days if the recipient's address is in Europe, unless the customer is notified of a delay via e-mail or telephone. If your order is placed on a weekend or a bank holiday, it will be processed the next available business day.

Monday through Friday, we deliver until 4 p.m. Saturdays, Sundays, Bank or Public Holidays, Christmas Eve, and New Year's Eve are NOT delivery days. If your order is placed on a weekend or a holiday, it will be processed the following business day. Please provide us with your best phone/mobile number so that we can call you to arrange a convenient delivery time. All deliveries require a signature on receipt.

Please note that this is not a guaranteed service, and all delivery times are purely estimates. We cannot guarantee any delivery dates or timings due to the possibility of delays outside of our control. We will make every effort to keep you informed via phone and email at all times.

If we attempt delivery at the scheduled time and delivery is not possible, we reserve the right to charge for re-delivery, unless you have granted us preapproval to leave the items in a secure location. If you consent to this, it will be at your own risk.

SECION 23 - STOLEN ITEM

If you request us to leave your delivery outside your home or in a secure location and it is subsequently stolen, we cannot be held responsible.

SECTION 24 - BREAKAGES

If any of the products in your shipment are damaged, please notify us within seven days of receiving the item. The item will next be examined to see whether it is eligible for a replacement or refund. If the damage is not immediately apparent, we may require you to mail the item back at your own expense so we may physically evaluate the product. Once the item has been inspected and the damage has been confirmed, we will refund your account for the purchase amount or give an exchange. Please note that the delivery fee is non-refundable.

Please use our contact form at https://theperfumetreasury.com/pages/contact if you have any questions regarding delivery.

SECTION 25 - THE RIGHT TO CANCEL

Our policies on Breakages and Defective Items are for the benefit of all of our customers. If we determine that they have been abused, we retain the right to deactivate your account once we have fulfilled our responsibilities under this guarantee. If we do deactivate your account and you choose to make another purchase, whether through that account or another, our obligation for any claim against you will be limited to your statutory rights.

PRICES AND PAYMENT

  • All prices are displayed in pounds sterling and may be per unit as indicated. When applicable, the prices include the value-added tax. Delivery costs are not included.
  • We accept payment with Visa, MasterCard, American Express, and other major credit and debit cards
  • We retain the right to discontinue any special offer at any moment and without notification.

CANCELLATIONS

  • You may cancel your order for any reason within twenty-four hours of the day following the day you placed your order.
  • To cancel your order, you must inform us by email at info@theperfumetreasury.com within 24 hours of the order's placement.
  • We will refund the purchase money within 30 days after receiving your cancellation notice.

RETURNS

  • You must contact us as soon as possible if any or all of the delivered products are damaged or ruined. You may return the entire shipment for a refund, or you may return only the defective items.
  • You must tell us through email at info@theperfumetreasury.com within 7 days of receipt of any products that are to be returned for any of the reasons listed in this clause. If you fail to do so, you cannot depend on the clause above.
  • All refunds and reimbursements will be made within 30 days of you alerting us of your desire to return the product under this paragraph, provided that our carrier has collected the merchandise.
  • Products collected by our carrier must be in their original packaging where possible to prevent further damage.
  • Nothing in these Terms and Conditions will limit your statutory rights with respect to defective or misdescribed goods. Your local government's Department of Trading Standards or Citizen's Advice Bureau can provide you with more information on your rights.
  • If you do not notify us before we send your products that you do not desire to receive them and subsequently request a return, you will be charged £5.
  • Due to health and safety reasons, opened products cannot be returned.

SECTION 26 - LIMITATION OF LIABILITY

  • We will not be responsible for any loss or damage caused by us, our employees, or our agents in the following situations:

    i. the loss or damage was not anticipated by both parties at the time the contract was established;
    ii. the loss or damage was not the result of any breach by the supplier;
    iii. the loss or damage is caused by enterprises or non-consumers.

  • We are not responsible for loss or damage resulting from the customer's handling of the product. Specifically, we will not be responsible for spills or breaks.
  • Customers should also be aware of the following inherent risks and warnings:

    Some of our spray products may contain chemicals which may be considered hazardous.
    Some of our spray products include Alcohol Denat, which is flammable; please keep out of reach of children and away from any ignition source.
    iii. Our goods are not intended for oral consumption; we assume no liability if they are used for purposes other than those mentioned on the packaging.
  • iv. certain of our goods contain substances that are sensitive to light or heat; for optimal quality preservation, please store them in a cool, dry location away from direct sunlight.

SECTION 27 - GENERAL

  • We shall not be liable for any delay in the delivery of your products if the delay or failure is due to circumstances beyond our control, such as Brexit, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, fire, flood, storm or Act of God, failure of ISP or telecommunications provider in connection with the performance of this Agreement.
  • The Perfume Treasury has the right to modify or supplement these terms and conditions for security, legal, or regulatory reasons. We will not exercise this right to modify the conditions of any promotional offer applicable to you.
  • Order acceptance and fulfilment of the contract between you and us occurs upon shipment of the products purchased, unless we have notified you that we do not accept your order for any reason, or you have cancelled your order in accordance with section 25 above. Titles will pass on delivery of the products, if we have completed and received full payment.
  • Applicable United Kingdom law shall govern these terms and conditions, and only the appropriate United Kingdom courts will have jurisdiction.

SECTION 28 - YOUR PRIVACY

We are fully devoted to preserving the privacy of site visitors and customers. We are all customers of various websites on the Internet and recognise and respect the significance of privacy on the web. We will not disclose information about our customers to third parties except where it is necessary to provide a service to you (Please see Privacy policy for more details).

If you have any queries about our privacy policy, please email us by clicking the Contact Us page https://theperfumetreasury.com/pages/contact.

YOUR CONSENT

Without your permission, we will not sell or distribute your name, address, e-mail address, credit card information, or other personal information to any third party (with the exception of partners from whom you may have linked to our Shopify Store).

SECTION 29 - PAYMENT METHODS

Customers may pay using Visa, Mastercard, and other major debit and credit cards. In the case of bank transfer payment, the order(s) will not be dispatched until our bank account has been credited with cleared funds.

SECTION 30 - COMMUNICATION & MARKETING

If you have made a purchase or registered on our site, we may send you emails, postal mail, and phone calls about our newest items, news, and special offers. You may choose not to receive marketing communications from us and/or certain third parties.

SECTION 31 - UPDATING YOUR PREFERENCES

You can opt out of receiving marketing at any time by sending an email by clicking the Contact Us page.

SECTION 32- PROTECTING YOUR SECURITY

We may utilise the personal information you give in order to conduct anti-fraud checks. Your personal information may be shared to a credit reference bureau or fraud prevention service, which may maintain a record of it. This is performed solely to verify your identity; no credit check is undertaken, and your credit rating is unaffected.

SECTION 33 - SAFETY WARNING 

Safety Warning our perfume oils are highly concentrated and may cause allergic reactions always perform a test patch; avoid use if a rash or similar reaction occurs.

SECTION 34 - DISCLOSURES OF YOUR INFORMATION

We may share your personal information with our affiliated companies. We may disclose your personal information to third parties solely as follows:

  • In the event that The Perfume Treasury sells or purchases any businesses or assets;
  • If The Perfume Treasury or substantially all of its assets are acquired by a third party, in which case customer information that we have on file may be one of the transferred assets; or
  • if we are required to disclose or share your personal information to comply with any legal obligation, or in order to enforce or apply our terms of service; or to protect the rights, property, or safety of A our customers, or others. This involves exchanging information with other companies and organisations for fraud prevention and credit risk reduction.

SECTION 35 - CHECKING YOUR DETAILS

If you wish to confirm the information you supplied to us, you may do so by contacting us via email address located below. Before divulging any information, we may request verification of identification in accordance with our security policies. This evidence of identity will consist of the email address and password you provided during registration. You are therefore liable for any action we take in response to a request made with your email address and password. We strongly advise that you do not use the browser's password memory function, since doing so would allow unauthorised users to access your personal information.

SECTION 36 - COOKIES

The Perfume Treasury Store utilises cookies to enhance the user experience please see privacy policy for more details.

SECTION 37 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us via email by clicking the Contact Us page at the top of this page.

SECTION 38 - DISCLAIMER 

Any products listed on our website are for informative purposes solely and should not be confused with mainstream, designer, or niche brands. The names and copyrights associated with these brands belong solely to their individual manufacturers and designers, regardless of whether they are used or not.

Our fragrance oils are alcohol-free alternatives for customers who seek alcohol-free perfumes with similar notes to popular fragrances; they are not affiliated with the designer brands or niche themselves, Our fragrances are simply inspired scents.

We would like to clarify that Inspired Perfumes is not affiliated with the manufacturers of any original brands, and our products should not be confused with original products. We do not claim to be endorsed by, directly affiliated with, maintained, authorized, or sponsored by any trademark holder referenced or unreferenced on our website.We make no claim to be endorsed by, directly linked with, maintained by, approved by, or sponsored by any trademark holder mentioned or unmentioned on our website.

We use product names simply for identification and reference on our website;this does not indicate any affiliation with the trademark owner.The trademarks referenced on our website, whether utilized or not, remain the property of their respective owners.

We hope that you enjoy exploring our range of inspired scents, but please understand that our products are not intended to be identical to high street, designer, or niche brands. Our products are simply inspired by popular scents.